Swissotel Chicago

323 East Wacker Drive, Chicago, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Chicago

Free Wi-Fi
Parking

USD 70 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

Swissotel Chicago is positioned in a prestigious area of Chicago close to Shedd Aquarium, Dearborn Station and The Loop. Since 1988, it has been hosting guests in the center of Chicago.

The property is notable for its stunning location 20 minutes’ walk from Chicago city center, close to a gallery, a museum and a theater as well as a river and parks. Thanks to a bus stop nearby, the contemporary hotel is well connected with other parts of Chicago.

Quick access to an oceanarium, restaurants and a zoo is provided.

LaSalle \"L\" (Blue Line) underground station is close to Swissotel Chicago. 20 minutes by car from Midway airport.

Rooms

The property comprises 661 non-smoking guestrooms with a magnificent view on the skyline. Many guestrooms offer views of Lake Michigan and Millennium Park. These rooms come with a modern interior and hardwood furnishings.

Eat & Drink

Every morning a hearty buffet breakfast is served. Guest will enjoy local meals in a comfortable setting of the traditional restaurant. Guests can savor coffee and cocktails in the café bar. The property is set in Near East Side district, within about 5 minutes' walk of Aria and Bockwinkel's that serve delectable meals.

A full breakfast is served at affordable prices. 

Services

The hotel offers shopping service, room service and 24-hour front desk together with a news stand, a gift shop and a storage room for guests' comfort.

Relax

Guests will appreciate a treatment room, a spa lounge and a hot tub as well as massage and facials provided on site. On-site fitness amenities include treadmills, a fitness center and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   661.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Off-site parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • City view
  • Lake view
  • River view
  • Water view
  • Landscape view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Sink
  • Toilet

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Internet television
  • iHome
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 50 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, United States, 60601-9722

Get directions
City Center
  • Chicago
    1.4 km
Airports
Train Stations
  • Millenium Station
    500 m
  • Millennium Station
    500 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.7 km
  • Bus stop
    100 m
Restaurants
  • The Palm (cuisine: American)
    70 m
  • Aria (cuisine: American)
    170 m
Parks
  • Daley Bicentennial Plaza
    400 m
  • Millennium Park
    680 m
Beaches
  • North Avenue Beach
    840 m
  • Ohio Street Beach
    870 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago photos Room
Lifestyle King Suite
Bed type: King-size bed
Size: 69 m²
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  • Air conditioning
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Lifestyle Suite 1 King / Bed Type: 1 King + 1 Sofabed / Size: 750 SQF / View: City and Lake or City and River.

Room facilities
    Swissotel Chicago photos Room Hotel information
    Lifestyle Corner Suite
    Size: 750 m²
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    • Air conditioning
    • Shower
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    Room facilities
      Style Suite
      Bed type: Double bed
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      — Less information+ More information
      Skyline Room
      Bed type: Double beds
      Size: 29 m²
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      — Less information+ More information
      Room facilities
        Skyline King Room
        Bed type: King-size bed
        Size: 29 m²
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        Room facilities
          Skyline Corner King Room
          Bed type: King-size bed
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          — Less information+ More information
          Swissotel Chicago photos Room
          Premier Corner King Room
          Bed type: King-size bed
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          • Air conditioning
          • Shower
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          Premier Corner King View / Bed Type: King / Size: 425 sf 40 sm / View: Lake View

          Room facilities
            Premier King Room
            Bed type: King-size bed
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            Swissotel Chicago photos Room
            Classic Twin Room
            Bed type: 2 Single beds or Twin beds or Double bed
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            • Air conditioning
            • Shower
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            Standard|Twin Room - Room Only. Classic-Room Only-Standard

            Room facilities
              Swissotel Chicago photos Room
              King Room
              Bed type: King-size bed
              Size: 29 m²
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              • Air conditioning
              • Shower
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              Standard|Double room King bed - Classic - City View

              Room facilities
                Classic Triple Room
                Bed type: Sleeping arrangements for 3 persons
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                Standard|Classic 2 Beds (triple use)

                Swissotel Chicago photos Room Classic Room
                Classic Wheelchair Accessible Room
                Bed type: King-size bed or Double bed
                Size: 29 m²
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                • Air conditioning
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                Room facilities
                  Suite
                  Bed type: Double bed
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                  Suite|Suite

                  Classic Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
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                  — Less information+ More information

                  Standard|Classic 2 Double Beds (quad use)

                  Swissotel Chicago photos Room
                  Junior Suite
                  Bed type: 1 King-size bed or 2 Double beds
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                  • Air conditioning
                  • Shower
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                  Room facilities
                    Classic Flat
                    Bed type: 1 King-size bed or 2 Double beds
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                    — Less information+ More information

                    Enjoy the style and comfort of our Classic Room accommodations and marvel at the state-of-the-art technology. Each room features one king or two double beds, 37" LCD flat panel television with split screen capabilities, high-speed and wireless internet* and an iHome alarm clock radio. The in-room technology also highlights a spacious executive work area with a multi-media docking station that enables you to use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. *fee applies

                    Room facilities
                      Classic Family Double Room
                      Bed type: Double bed
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                      — Less information+ More information

                      Classic Room

                      Executive Lower Floors Room
                      Bed type: Double beds
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                      — Less information+ More information
                      Executive Lower Floors King Room
                      Bed type: King-size bed
                      Size: 30 m²
                      Check Prices
                      — Less information+ More information
                      Room facilities
                        Swissotel Chicago photos Room
                        Executive Corner King Suite
                        Bed type: King-size bed
                        Check Prices
                        • Air conditioning
                        — Less information+ More information
                        Room facilities
                          Swissotel Chicago photos Room
                          Executive King Suite
                          Bed type: King-size bed
                          Size: 69 m²
                          Check Prices
                          — Less information+ More information
                          Swissotel Chicago photos Room
                          Executive Corner Suite
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Swissotel Chicago Chicago location
                            Show big map »

                            Hotel Address:

                            323 East Wacker Drive, Chicago, United States, 60601-9722

                            Get directions
                            City Center
                            • Chicago
                              1.4 km
                            Airports
                            Train Stations
                            • Millenium Station
                              500 m
                            • Millennium Station
                              500 m
                            Underground stations
                            • LaSalle "L" Station (Blue Line)
                              1.7 km
                            • Bus stop
                              100 m
                            Restaurants
                            • The Palm (cuisine: American)
                              70 m
                            • Aria (cuisine: American)
                              170 m
                            Parks
                            • Daley Bicentennial Plaza
                              400 m
                            • Millennium Park
                              680 m
                            Beaches
                            • North Avenue Beach
                              840 m
                            • Ohio Street Beach
                              870 m
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2012
                            • Number of floors:
                              43
                            • Number of rooms:
                              661

                            Swissotel Chicago Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Tourist attractions

                            Train stations

                            Shopping areas

                            • McDonald's Cycle Center - 400 m

                            Amusement

                            • Walt Disney Attractions - 400 m
                            • Virtual World's Battletech - 400 m

                            Monuments and Landmarks

                            Museums

                            • McCormick Tribune Freedom Museum - 400 m
                            • Bridgehouse and Chicago River Museum - 400 m
                            • Chicago Athenaeum at Schamburg - 400 m
                            • Hellenic Museum and Cultural Ctr - 400 m
                            • Illinois Alliance For Arts ED - 400 m
                            • Illinois Art Alliance - 400 m
                            • Gallery 37 - 500 m

                            Universities, Institutes

                            • Taylor Business Institute - 400 m
                            • Univ-Chicago Investment Ofc - 400 m
                            • Gleacher Center-The University - 400 m
                            • Scupe - 400 m
                            • Realtors Real Estate School - 400 m
                            • Career Academy Inc - 400 m
                            • Career Works Inc - 400 m
                            • University of Chicago Studies - 400 m
                            • Real Estate Education CO - 500 m
                            • Literacy Chicago - 500 m
                            • Printing Industry of Illinois - 500 m

                            Golf courses and Country clubs

                            • Family Golf Ctr - 100 m
                            • Chicago Park District Tee Time - 400 m

                            College Campuses

                            Local attractions

                            • Willis Tower - 1.7 km
                              233 South Wacker Drive, Chicago
                            • Lyric Opera of Chicago - 1.6 km
                              Chicago, IL
                            • Oak Street Beach - 1.7 km
                              1000 North Lake Shore Drive, Chicago
                            • Spertus Institute of Jewish Studies - 1.6 km
                              610 S Michigan Ave, Chicago
                            • The Newberry Library - 1.6 km
                              60 West Walton Street, Chicago

                            Near the hotel

                            • Millennium Park - 680 m
                              201 E Randolph St, Chicago
                            • Daley Bicentennial Plaza - 400 m
                              337 East Randolph St, Chicago
                            • Wrigley Building - 460 m
                              410 North Michigan Ave, Chicago
                            • McCormick Freedom Project - 470 m
                              435 North Michigan Avenue, Chicago
                            • Michigan Avenue Bridge - 400 m
                              Michigan Ave., Chicago
                            • Carbide and Carbon Building - 440 m
                              230 North Michigan Ave, Chicago
                            • Tribune Tower - 470 m
                              435 N. Michigan Ave., Chicago

                            Restaurants nearby

                            • The Palm - 70 m

                              Address: 323 E Wacker Dr
                              Phone: (312) 616-1000

                              71% likes this, based on 144 reviews
                              Cuisine: American
                              Price Range: CAD 40 - CAD 103

                            • Bockwinkel's - 150 m

                              Address: 222 N Columbus Dr
                              Phone: (312)228-9920

                              84% likes this, based on 45 reviews
                              Price Range: CAD 7 - CAD 14

                            • Cyrano's - 200 m

                              Address: 233 E Wacker (Lower Drive)
                              Phone: (312) 629-2976

                              58% likes this, based on 36 reviews
                              Cuisine: American, French

                            • Aria - 170 m

                              Address: 200 N Columbus Dr
                              Phone: 312-444-9494

                              76% likes this, based on 170 reviews
                              Cuisine: American
                              Price Range: CAD 42 - CAD 53

                            • Khyber Pass - 200 m

                              Address: 233 E Wacker Drive
                              Phone: (312) 856-1810

                              60% likes this, based on 22 reviews

                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2012
                            • Number of floors:
                              43
                            • Number of rooms:
                              661
                            Hotels nearby
                            Loews Chicago Hotel
                            4 stars
                            0.3 km
                            River Hotel Chicago
                            4 stars
                            0.5 km
                            Inn Of Chicago
                            3 stars
                            0.6 km
                            Omni Chicago Hotel
                            4 stars
                            0.9 km

                            Swissotel Chicago Reviews

                            Guest reviews are submitted by our customers after their stay at Swissotel Chicago

                            Average guest rating

                            7.6out of 10
                            Fabulous
                            Based on 52 reviews

                            Rating by category:

                            Location
                            2.0
                            Rooms
                            5.5
                            Service
                            2.0
                            Value
                            5.0
                            Dining
                            2.0

                            Guest reviews

                            • Family with children
                              7.8

                              The room was spacious and the bed comfortable.

                              That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

                            • Couple
                              9.2

                              Good location, nice rooms, good service and nice lake-view!

                              You have to pay for extra services like breakfast (too expensive) and WIFI.

                            • Single
                              9.6

                              Nice room; very confortable bed; wonderful lake view

                              Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

                            • Older travelers
                              10.0

                              Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

                              We paid for a lake view and it was beautiful

                            • Family with children
                              7.0

                              Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

                            • Older travelers
                              7.8

                              excellent central situation and view from the spacious 26th floor room. Excellent bed.

                              On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

                            • Single
                              8.8

                              sapcious room; beutiful location; friendly staff; proffesional concierge

                              too many conventions going on; elevator system not efficient: long waiting time

                            • Single
                              9.2

                              The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

                              The safe in the room was broken

                            • Older travelers
                              10.0

                              Love the rooms and the bed so nice and you can walk to everything

                            • Single
                              10.0

                              elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

                            • Older travelers
                              6.6

                              The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

                              They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

                            • Single
                              7.4

                              Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

                              A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

                            • Single
                              6.6

                              The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

                              The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

                            • Family with children
                              10.0

                              The exercise equipment and pool were great.

                              Cost of parking.

                            • Older travelers
                              6.2

                              Location, view from room, coffee machine.

                              Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

                            How to reach hotel

                            hotel Swissotel Chicago Chicago location
                            Show big map »

                            Hotel Address:

                            323 East Wacker Drive, Chicago, United States, 60601-9722

                            Get directions
                            City Center
                            • Chicago
                              1.4 km
                            Airports
                            Train Stations
                            • Millenium Station
                              500 m
                            • Millennium Station
                              500 m
                            Underground stations
                            • LaSalle "L" Station (Blue Line)
                              1.7 km
                            • Bus stop
                              100 m
                            Restaurants
                            • The Palm (cuisine: American)
                              70 m
                            • Aria (cuisine: American)
                              170 m
                            Parks
                            • Daley Bicentennial Plaza
                              400 m
                            • Millennium Park
                              680 m
                            Beaches
                            • North Avenue Beach
                              840 m
                            • Ohio Street Beach
                              870 m
                            Hotel information
                            • Check-in:
                              from  3 pm
                            • Check-out:
                              until  12 pm
                            • Year renovated:
                              2012
                            • Number of floors:
                              43
                            • Number of rooms:
                              661