Swissotel Chicago

323 East Wacker Drive, Chicago, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Chicago

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

Swissotel Chicago is a 41-story hotel in the center of Chicago at a close proximity to Shedd Aquarium, Dearborn Station and Lyric Opera of Chicago offering 661 comfortable rooms. Founded in 1988, the hotel underwent a complete renovation in 2009.

The hotel is in an excellent location steps away from a tower, galleries and museums. You can see Cloud Gate, Vietnam Veterans Fountain and Chicago Cultural Center only 650 meters from the property.

This hotel is ideally based near lakes and a river.

Guests will find themselves within 10-minute stroll to Randolph/Wabash subway station. Due to its location 20 km from Midway airport, it will take only 20 minutes to get to the airport.

Rooms

A panoramic view over the park welcomes guests to Classic Wheelchair Accessible Room, Premier Corner Double Room and Deluxe Corner Double Room with a luxurious décor offering individual climate control, a fireplace, a laptop-size safe, a minibar and satellite TV. All rooms have carpet floor and contemporary furniture.

Eat & Drink

Every morning a hearty buffet breakfast is served. Guests will enjoy fine dishes of seafood cuisine in the spacious on-site restaurant. Hot drinks are offered in the lobby bar.

A full breakfast is served at affordable prices. 

Services

For business travelers there are a catering service, a photocopier and internet connection available on the premises.

Relax

Melt away the stress with a health club, a sauna and a Jacuzzi.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 70 per day.

Year renovated:   2009.  Number of floors:   41.  Number of rooms:   661.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • Restaurant buffet
  • Bar/Lounge
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Television in lobby

Room view

  • City view
  • Lake view
  • River view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, United States, 60601-9722

Get directions
City Center
  • Chicago
    1.4km
Airports
Train Stations
  • Millenium Station
    500 m
  • Van Buren Street Station
    1.3km
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.7km
  • Bus stop
    100 m
Restaurants
  • The Palm (cuisine: American, Steakhouse)
    70 m
  • Aria (cuisine: American)
    170 m
Parks
  • Daley Bicentennial Plaza
    400 m
  • Millennium Park
    670 m
Beaches
  • North Avenue Beach
    830 m
  • Ohio Street Beach
    870 m
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    41
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago Classic Lakeview Room
Classic Lakeview Room
Bed type: Double Bed or King Size bed or Double beds
Size: 30m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This oversized room features an awe-inspiring view of Lake Michigan. The room includes one king bed or two double beds. Room Size: 30 square metres

Room facilities
    Swissotel Chicago Corner Room
    Corner Room
    Check Prices
    — Less information+ More information

    Room Size: 40 square metres Bed Size (s): 1 Extra large double views of the city skyline or Lake Michigan

    Swissotel Chicago Corner Lifestyle Suite
    Corner Lifestyle Suite
    Bed type: King Size bed
    Size: 69m2
    Check Prices
    — Less information+ More information

    Relish in an apartment-like suite with dramatic views of Lake Michigan, the Chicago River and the city skyline. The one-bedroom Corner Lifestyle Suite boasts 750 sq. ft. of luxury with such features as two baths including a garden tub, an executive work area and a spacious parlor area that is perfect for entertaining.

    Room facilities
      Swissotel Chicago Classic Room
      Classic Room
      Bed type: Double Bed or King Size bed or Double beds
      Size: 30m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed or 2 double beds. Premium bedding. Room Size: 30 square metres

      Room facilities

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          1.4km
        Airports
        Train Stations
        • Millenium Station
          500 m
        • Van Buren Street Station
          1.3km
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.7km
        • Bus stop
          100 m
        Restaurants
        • The Palm (cuisine: American, Steakhouse)
          70 m
        • Aria (cuisine: American)
          170 m
        Parks
        • Daley Bicentennial Plaza
          400 m
        • Millennium Park
          670 m
        Beaches
        • North Avenue Beach
          830 m
        • Ohio Street Beach
          870 m
        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2009
        • Number of floors:
          41
        • Number of rooms:
          661

        Swissotel Chicago Location

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        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • River East Art Center - 400 m

        Places of interest

        • Wrigley Building - 400 m
        • Chicago Tribune Tower - 400 m

        Train stations

        • Millenium Station - 400 m

        Shopping areas

        • McDonald's Cycle Center - 400 m

        Amusement

        • Walt Disney Attractions - 400 m
        • Virtual World's Battletech - 400 m

        Museums

        • Bridgehouse and Chicago River Museum - 400 m
        • Chicago Athenaeum at Schamburg - 400 m
        • Hellenic Museum and Cultural Ctr - 400 m
        • Illinois Alliance For Arts ED - 400 m
        • Illinois Art Alliance - 400 m

        Halls

        • Navy Pier - 500 m

        Universities, Institutes

        • Scupe - 400 m
        • Taylor Business Institute - 400 m
        • University of Chicago Studies - 400 m
        • Univ-Chicago Investment Ofc - 400 m
        • Realtors Real Estate School - 400 m
        • Career Academy Inc - 400 m
        • Career Works Inc - 400 m
        • Gleacher Center-The University - 400 m
        • Real Estate Education CO - 500 m
        • Insti-Clinical Social Work - 500 m
        • Literacy Chicago - 500 m
        • Printing Industry of Illinois - 500 m

        Golf courses and Country clubs

        • Family Golf Ctr - 100 m
        • Chicago Park District Tee Time - 400 m

        College Campuses

        • Argosy University - 300 m

        Local Attractions

        • Willis Tower - 1.7km
          233 South Wacker Drive, Chicago
        • Lyric Opera of Chicago - 1.6km
          Chicago, IL
        • Oak Street Beach - 1.7km
          1000 North Lake Shore Drive, Chicago
        • Spertus Institute of Jewish Studies - 1.5km
          610 S Michigan Ave, Chicago
        • The Newberry Library - 1.6km
          60 West Walton Street, Chicago

        Near the hotel

        • Millennium Park - 670 m
          201 E Randolph St, Chicago
        • Daley Bicentennial Plaza - 400 m
          337 East Randolph St, Chicago
        • Wrigley Building - 460 m
          410 North Michigan Ave, Chicago
        • McCormick Freedom Project - 480 m
          435 North Michigan Avenue, Chicago
        • Michigan Avenue Bridge - 410 m
          Michigan Ave., Chicago
        • Carbide and Carbon Building - 440 m
          230 North Michigan Ave, Chicago
        • Tribune Tower - 480 m
          435 N. Michigan Ave., Chicago

        Restaurants Nearby

        • The Palm - 70 m

          Address: 323 E Wacker Dr
          Phone: (312) 616-1000

          71% likes this, based on 144 reviews
          Cuisine: American, Steakhouse
          Price Range: CAD 42 - CAD 107

        • Bockwinkel's - 150 m

          Address: 222 N Columbus Dr
          Phone: (312)228-9920

          84% likes this, based on 45 reviews
          Cuisine: Bagels
          Price Range: CAD 7 - CAD 14

        • Cyrano's - 210 m

          Address: 233 E Wacker (Lower Drive)
          Phone: (312) 629-2976

          58% likes this, based on 36 reviews
          Cuisine: American, French

        • Aria - 170 m

          Address: 200 N Columbus Dr
          Phone: 312-444-9494

          76% likes this, based on 170 reviews
          Cuisine: American
          Price Range: CAD 43 - CAD 55

        • Khyber Pass - 200 m

          Address: 233 E Wacker Drive
          Phone: (312) 856-1810

          60% likes this, based on 22 reviews

        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2009
        • Number of floors:
          41
        • Number of rooms:
          661
        Hotels nearby
        Inn Of Chicago
        3 stars
        0.6km
        Ivy Hotel Chicago
        4 stars
        0.7km
        Cities nearby
        • Burbank hotels - 20km
        • Evanston hotels - 19km
        • Franklin Park hotels - 21km
        • Skokie hotels - 19km
        • Bedford Park hotels - 18km
        • Melrose Park hotels - 19km
        • Oak Park hotels - 13km
        • Bridgeview hotels - 20km
        • River Grove hotels - 18km
        • Lyons, IL hotels - 17km

        Swissotel Chicago Reviews

        Guest reviews are submitted by our customers after their stay at Swissotel Chicago

        Average guest rating

        7.6out of 10
        Excellent
        Based on 51 reviews

        Rating by category:

        Location
        2.0
        Rooms
        5.5
        Service
        2.0
        Value
        5.0
        Dining
        2.0

        Individual guest reviews

        • Family with children
          7.8

          The room was spacious and the bed comfortable.

          That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

        • Couple
          9.2

          Good location, nice rooms, good service and nice lake-view!

          You have to pay for extra services like breakfast (too expensive) and WIFI.

        • Single
          9.6

          Nice room; very confortable bed; wonderful lake view

          Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

        • Older travelers
          10.0

          Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

          We paid for a lake view and it was beautiful

        • Family with children
          7.0

          Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

        • Older travelers
          7.8

          excellent central situation and view from the spacious 26th floor room. Excellent bed.

          On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

        • Single
          8.8

          sapcious room; beutiful location; friendly staff; proffesional concierge

          too many conventions going on; elevator system not efficient: long waiting time

        • Single
          9.2

          The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

          The safe in the room was broken

        • Older travelers
          10.0

          Love the rooms and the bed so nice and you can walk to everything

        • Single
          10.0

          elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

        • Older travelers
          6.6

          The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

          They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

        • Single
          7.4

          Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

          A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

        • Single
          6.6

          The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

          The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

        • Family with children
          10.0

          The exercise equipment and pool were great.

          Cost of parking.

        • Older travelers
          6.2

          Location, view from room, coffee machine.

          Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          1.4km
        Airports
        Train Stations
        • Millenium Station
          500 m
        • Van Buren Street Station
          1.3km
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.7km
        • Bus stop
          100 m
        Restaurants
        • The Palm (cuisine: American, Steakhouse)
          70 m
        • Aria (cuisine: American)
          170 m
        Parks
        • Daley Bicentennial Plaza
          400 m
        • Millennium Park
          670 m
        Beaches
        • North Avenue Beach
          830 m
        • Ohio Street Beach
          870 m
        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2009
        • Number of floors:
          41
        • Number of rooms:
          661